Preventing Kafka war rooms:

Most Kafka war rooms don't start at 2am in production. They start weeks earlier, when an engineer couldn’t explore a topic, see partition distribution, a quota or a config and shipped hoping for the best.

That's the Platform Engineering waiting room: developers building apps waiting in a queue of tickets, with no self-service visibility into Kafka. 

That release triggers a P1 later.

In this session, we trace real incidents backwards, from the production outage to the blind spot in test that caused it. And why your observability tools are not enough to troubleshoot complex streaming Kafka pipelines. 

You'll walk away with:

• a clear maturity path from break-glass access to Lenses-enabled self-service and AI-assisted troubleshooting
• how you can build an SRE Agent that automates the triage of Kafka incidents
• the metrics that matter: time-to-first-data, not just MTTR.