Support Engineer

Athens, GR

Who we are:

Here at Lenses.io, we’re lucky to work with some of the most cutting-edge organizations, ones that use the latest data-technologies to power their businesses forward.

Like our customers, we believe engineers should not have to deal with the infrastructure complexities & mundane tasks in order to develop real time data applications. Challenges that all too often lead to delays & failures of big data projects.

Our mission is pioneering the DataOps movement. It allows teams to create a new class of real-time data applications regardless of the underlying infrastructure or the availability of highly skilled talent.

Our technology has seen us grow over 300% last year. We are recognised as one of the fastest startup companies in Europe.

Looking to make a difference?

This is an amazing moment to join a high-growth tech startup on the ground floor as a Support Engineer.

You have the opportunity, as an early employee, to play a significant role in the continued development of the company, learn & progress in your career. Interested in getting your feet wet in a healthy and challenging startup environment? Lenses.io may be the perfect opportunity for you!

Here’s what you’ll do day-to-day

We are building our front-line support team and looking for talented and motivated young engineers, who are interested in pursuing a career in DevOps, Site Reliability Engineering and Software Engineering in general, to take the journey together.

You will help our users with Lenses, Kafka, Docker, Kubernetes, Helm, Lenses SQL, and cloud-based Lenses setups (AWS, Azure, GCloud and more). Do not worry if you are not versed in these technologies, the only things required are love for technology, being technical, friendly and having a curious nature.

Our users are engineers throughout the globe and our clients are the engineering teams of some of the largest, most prestigious and cool companies in the world. As a teammate of the front-line support team, you will communicate with them on a daily basis and be part of their success. You will learn many things and obtain first-hand experience from the best.

Besides support by text (Slack), email and video-call, other parts of your daily —and sometimes nightly— life will include building and maintaining our knowledge database, learning new technologies, assisting with various initiatives within the company, creating technical content and, if you are in for it, minor tasks from our DevOps, SRE, and Software Development teams.

What you'll bring

  • Strong analytical skills
  • Good grasp of the English language, both in written and spoken form
  • Proven interest in software engineering and new technologies
  • A curious nature, interest in learning new things, and an understanding how things work
  • Some hands-on experience with technologies such as Linux and Docker
  • And a team spirit and support

Being Part of the Lenses.io team

  • Join a team of smart and passionate professionals who love their job and want to keep learning. Say "I don't know" and you will enjoy an intelligent conversation so you can master your profession.
  • You will work on various areas and different problems, learning new skills or extending your knowledge of the ones you already know. There are no boring days here :)
  • Join our London or Athens headquarters or our highly international team. We have a distributed and remote friendly culture to cover the full spectrum of working from a modern office or remotely.
  • You will be able to own responsibilities and see tasks or even projects through their lifecycle; from conception to design and implementation. Have your ideas heard!
  • We compete on the world stage and so will you. We aim for the top and we offer a competitive salary and strong benefits.

Some of our Benefits:

  • Generous paid vacation and sick-leave package
  • Private medical insurance
  • Company Pension
  • Discounted gym membership
  • Business Travel Insurance
  • Flexible working hours & remote culture
  • Agile development process and open communication culture
  • Freedom to experiment with your ideas and develop your skills

Be you!

Lenses.io is proud to be an equal opportunity workplace. We celebrate difference, support it and thrive on a diverse team that represents a variety of backgrounds, perspectives, beliefs and experiences. The more inclusive we are, the better we are and our work will be.


If you have a disability or special need that require accommodation at any point through the interview process, please don’t hesitate to let us know.

We’d love to hear from you!